Terms of Service

Terms of Service

Last Updated: 07/24/2025

Welcome to Ferrox. By accessing or using our website, purchasing our products, or engaging with any content on this site, you agree to the following Terms of Service. Please read them carefully.

1. Product Use and Disclaimer

Ferrox is a topical herbal liniment. It is intended for external use only. Do not ingest, apply to open wounds or mucous membranes, or use near the eyes, mouth, or other sensitive areas. Misuse of this product is strictly discouraged and is not the responsibility of Ferrox or its owners.

If irritation, rash, or discomfort occurs, discontinue use immediately and consult a medical professional.

Keep out of reach of children and pets.

2. Medical and FDA Disclaimer

Ferrox is not a drug, medicine, or substitute for medical treatment. It is not intended to diagnose, treat, cure, or prevent any disease or condition, and no claims to that effect are made. Any health-related statements or testimonials on this site are anecdotal and not evaluated by the U.S. Food and Drug Administration (FDA).

Always consult a licensed physician before starting any new topical product, especially if you are pregnant, nursing, taking medications, or have known health conditions.

3. Liability Waiver

By purchasing or using Ferrox, you acknowledge and agree that:

  • You are solely responsible for how you use the product.

  • Ferrox and its affiliates are not liable for any adverse reactions, misuse, or injuries resulting from improper application, storage, or handling.

  • You release Ferrox and its owners from any and all legal claims, damages, or liabilities, including those arising from negligence or third-party misuse.

4. Refund & Return Policy

We stand by the quality of our product. However, due to the nature of herbal liniments, we do not accept returns or issue refunds for used or opened bottles.

We only offer refunds or replacements for:

  • Damaged products received in transit (photo proof required within 3 days of delivery).

If your order arrives broken or unusable, contact us at [your email] with photos of the packaging and product, and we’ll make it right.

5. Shipping

We ship using third-party carriers. Once your package leaves our facility, we are not responsible for delays, customs issues, or lost/stolen packages. Please ensure your address is correct before placing your order.

6. Intellectual Property

All content on this site — including product descriptions, photography, branding, and written materials — is the intellectual property of Ferrox and may not be used or reproduced without written permission.

7. User Conduct

You agree not to:

  • Use our website or products for any unlawful or abusive purposes.

  • Misrepresent our product’s use, effect, or purpose in reviews, posts, or resales.

8. Age Restriction

This product is intended for adults, or for use under direct adult supervision. By using this site and/or purchasing Ferrox, you confirm that you are at least 18 years old, or have the express consent of your legal guardian.

9. Changes to Terms

We reserve the right to update these Terms at any time without notice. Continued use of the site after changes constitutes acceptance of the revised terms.

10. Contact

Questions? Email us at: info@ferroxusa.com